Recreation.gov is committed to making every possible effort to ensure that all information is accessible to people with disabilities, including both employees and customers we serve. Our site is designed to meet or exceed the requirements of Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. § 794d) and was tested for conformance with WCAG 2.0 A and AA success criteria.

If you experience any difficulty accessing the information on our site, please send us feedback. We will try to assist you as best we can. Our Help Center team is also available to assist people with disabilities in making reservations, answering questions about the website, and providing support or information in an alternate format.

If you require assistance using Recreation.gov, please visit our Contact Us page or call our TDD Line at 877-833-6777 from 10 a.m. – 12 a.m. (Eastern Time Zone).

Recreation.gov is working to improve the information we provide about campsites that are accessible by people of all physical abilities.

This initiative has 3 parts:

• 1Easier path to finding accessible campgrounds and campsites on Recreation.gov. We are making changes to our home page, search, and camping pages to increase the visibility of campsites with accessible amenities or features. This will allow visitors to find and reserve sites with amenities and features that meet their needs more quickly and easily.
• 2Crowd-sourced feedback on campground and campsite accessibility. Recreation.gov currently asks visitors to provide ratings and reviews on their camping experiences. This initiative will expand on those reviews, asking visitors to comment specifically on the specific features and amenities of their campsite. Our hope is that this on-the-ground feedback will provide additional clarity for visitors with accessibility needs.
• 3Data collection. Working across all of our partner agencies, we defined a new data standard for campground and campsite information. The Federal Camping Data Standard (Dec. 2021) calls for detailed information about specific features and amenities of each federal campsite for visitors who have varying degrees of ability (physical, visual, auditory, cognitive). Once this information is collected by the campground facilities, it will be viewable and searchable on Recreation.gov and other federal campground reservation portals.

Having up-to-date and detailed information will allow visitors to make camping decisions with confidence and encourage visitors of all ages and abilities to enjoy the outdoors.

We are looking for people to provide feedback on the new features, through focus groups and usability testing. If you'd like to participate, please sign up for a one-time, 30-minute or 45- minute event here.

This guide is intended to assist individuals with disabilities in their use of Recreation.gov. The guide will provide direction in accessing the features available across the site using specific technologies, including screen readers, screen magnifiers and voice command systems.

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